Press Desk
Media questions, quotes and brand notes share a channel.
aq99 Support and Media Contacts
Dhaka's users get answers here aq99 Support, aq99 Contact and aq99 Help are arranged in one place.
Download APK View Help Center
aq99 Official Support Contacts
Many sites require you to search for contact; here the matter is simple: aq99 Support has separate paths for media, press and general questions.
Bangladesh readers generally want quick answers, so an initial reply is provided within one business day; concise information is also kept for reporters working in Dhaka.
Email address
Follow-up within 24 hours to the media team.
Response time
Usually first reply is on the same day.
Media kit and brand assets
To make a press note, sudden image searches are a hassle; so necessary resources are pre-organized at aq99 for easy copying, and incorrect information also decreases.
Press Kit
Logo, brief intro and key information in one file
Brand Asset
Clear visual files for social posts and report writing.
Leadership bios
Concise, verified bios make quotes easy to obtain.
General aq99 Contact information
Not all questions are the same: some have account issues, some face APK problems, and others need login help; therefore two separate paths are provided at aq99 Contact sites.
App Support
Gives clear instructions on installing, updating and first launch on Android.
Account Help
Help with common questions about bKash Nagad Rocket.
Many users in Dhaka, Chattogram and Sylhet write at different times, so sending the problem, phone model and screenshots together speeds things up.
Short answers from the Help Center.
Where to send aq99 media coverage?
Send to the press team's address; media in subject speeds routing.
What information is needed for writing?
Publication name, deadline and which part to verify, just write.
How do I verify information?
aq99 Team reviews the main note, account information and timing before publication.
Media Q&A
How fast is aq99 Support's reply?
Usually the first reply arrives within 24 hours for urgent media questions, with proactive follow-ups where needed and clear timelines provided to contacts.
Do you need a separate press kit?
No, sending a message shows the press kit, logo and brand notes.
Where to write if aq99 Login or app problems?
Use general support channels; providing device model and problem screenshots makes it easier.
Finally, one thing: when you locate aq99 Support, aq99 Contact and aq99 Help, start with this page, then proceed to download the APK if you still need it today.